LOGISTICS:
THE JOURNEY:
From the moment your jewelry is ready, our dedicated armored courier personally collects it from the goldsmith's workshop on Ponte Vecchio, the same medieval bridge where master artisans have crafted treasures for over 700 years. We have partnered exclusively with world-class logistics providers (DHL Express / FedEx Priority / Ferrari Group / Gruppo Battistoli) to guarantee speed, discretion, and security.
SERVICE STANDARDS:
- Full Comprehensive Insurance: Every parcel is insured for 100% of its value against loss, theft, or damage during transit. Your investment is protected until it is physically in your hands.
- Real-Time Tracking: Upon dispatch, you will receive a priority tracking number to monitor your shipment’s progress in real-time.
- Signature Required: To ensure maximum security, all deliveries require a signature upon receipt. We do not leave parcels unattended.
ESTIMATED DELIVERY TIMES:
- Europe: 24/48 Hours
- North America (USA & Canada): 3–4 Business Days
- Asia & Middle East: 3–5 Business Days
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